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Help & Info
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--> Return Policy
ScriptingOutpost.com accepts returns of most physical products, including books, within 14 days. Products must be accompanied by their original packaging, all included materials, and must be in like-new condition. Software may be returned only if the software product key has not been registered - please take advantage of our free 45-day software trials to be sure a product is right for you before purchasing. Training videos are not returnable. eBooks are returnable within 14 days only if your product key has not been registered and the eBook has not yet been downloaded. Please note that all shipping and handling fees are nonrefundable, and customers are responsible for return postage (and insurance, if applicable) on all returns.
Please contact sales@sapien.com for an RMA number. Explain the reason for the return and include your original order number.
NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL AND AN RMA NUMBER.
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